About

We're making CBP compliance feel like email — not a phone tree.

MyCargoLens started because customs work had been left behind by the rest of B2B software for two decades. Importers deserved better. We're building it.

Our story

From spreadsheets to a calm inbox.

  1. The pain

    Customs software hadn't been touched since 1998.

    ABI terminals. CSV exports. PDF confirmations faxed back. Twelve browser tabs to file one shipment. Then a CBP rejection three days later you can't read. We watched ops teams chase the same workflow with spreadsheets and email — and lose. It's not their fault. The tools were that bad.

  2. The shift

    We rebuilt customs as an inbox.

    Action queue ranked by urgency. AI Coach that translates CBP error codes into plain English. Templates so the third filing takes 30 seconds, not 90. ADD/CVD synced from the Federal Register every morning. 314-day liquidation clock tracked on every entry. The plumbing runs itself — you read your inbox.

  3. Today

    Same product, three angles.

    Ops managers, customs brokerages, and freight forwarders use MyCargoLens differently. Same data, same plumbing — different surfaces. Email-verified team accounts with proper RBAC. Built on the rails CBP actually uses (CustomsCity ABI, Federal Register, FDA/USDA-APHIS/EPA/FCC).

What we believe

Three principles, every shipping decision.

When something's on the fence, these are how we break ties.

  • Calm by default

    If a screen makes an importer's Monday morning more stressful, we did the job wrong. Cards over dashboards. Inboxes over feeds. Quiet over loud.

  • Honest pricing

    No per-feature gotchas. No "talk to sales" walls. No hidden filings markup. Free for the first 2 filings/month, transparent overage rates after.

  • Ops-first, always

    Built for the person who's actually filing — not the buyer, not the IT department, not the lawyer. If an operator can't do it in one click, it's broken.

By the numbers

What we ship to.

  • ≤ 90s
    first ISF filing
  • 314d
    liquidation clock per entry
  • 5 min
    CBP polling cadence
  • 17
    FTA programs supported
The team

Built by people who've actually filed.

We're a small team based in the US, building MyCargoLens from a mix of ops, software, and customs experience. We file our own ISFs to dogfood every release.

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