Platform

Background work, happening 24/7.

Polling, syncs, alerts, sweeps — the plumbing that keeps your queue honest. Plus the notifications, roles, and audit trail your team needs to share the workload.

The schedules

Four jobs running on your behalf.

  • Every 5 minutes

    CBP status polling

    We poll the CustomsCity ABI gateway for every in-flight filing. New acceptances, rejections, and on-hold notices land in your action queue within minutes.

    Triggers: acceptance card · rejection card with AI Coach link · on-hold notification

  • Daily at 04:00 UTC

    Federal Register sync

    The full Antidumping & Countervailing Duty docket from the Federal Register, parsed and indexed by HTS, country, and case number. Every morning before the East Coast workday.

    Triggers: ADD/CVD lookup updates · UFLPA watch list refresh

  • Every hour

    Deadline alerts

    Sweeps every open filing for impending deadlines: ISF cutoffs, PSC windows, liquidation dates, AD/CVD reviews. Items inside 24h get pushed to the top of your queue.

    Triggers: action queue reorder · email per opted-in user · bell badge

  • Every 6 hours

    Stale-check sweep

    Filings that haven't moved in 48h get a stale-flag. We check that CBP didn't lose a response, that the importer hasn't gone silent, and that the bond is still active.

    Triggers: stale-flag card · audit-trail entry

Notifications

In-app bell. Email when it matters.

Every notification kind is opt-in per user. Deep-links from email land you on the right action card with an amber halo pulse so you can spot it instantly.

  • filing.rejected
    in-appemail
    AI Coach card pre-loaded with the rejection explanation.
  • filing.accepted
    in-app
    Quiet confirmation — no email noise for good news.
  • filing.on_hold
    in-appemail
    Includes the CBP detail code and the suggested next step.
  • deadline.warning
    in-appemail
    Fires at 24h, 12h, 4h, and 1h before the deadline.
  • entry.psc_closing
    in-appemail
    Once the PSC window enters its final 14 days.
  • billing.event
    email
    Plan-limit warnings and invoice events from Stripe.
Team & roles

Four roles. Same data, different permissions.

Email-verified invites with a 6-digit code. Suspend access in one click. Every action logged.

  • Owner
    • Everything Admin can do
    • Billing
    • Delete the team
    • Manage org-level integrations
  • Admin
    • Invite + manage users
    • Configure templates
    • Toggle AI features
    • View audit log
  • Operator
    • Create, edit, submit filings
    • Use AI Coach + pre-flight
    • Reply to CBP rejections
  • Viewer
    • Read-only access
    • Export PDFs
    • Subscribe to notifications
    • View score history

Let MyCargoLens handle the plumbing.

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